With AbuseIO we have the ability to notify customers automatically within one hour after receipt of a abuse report. We noticed that the the time that abuse took place was drastically reduced and is useally solved within 1 to 2 business days. Having historical data will make it possible to get a better picture of the usage of that internet connection so we can act on it accourdingly. Last but not least the proactive side of AbuseIO will help our endusers close down vulnerable servers before they are actually abused with the reporting of known problems.